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My Ionlife Account ...

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How do I create an account?

Go to the Ionlife Online Store and add the product(s) you want to the shopping cart. Then click on the "Secure Checkout" button and on the next page you will have the option to proceed to checkout or to register. Choose "register" and fill out your information. You will be able to use your "user name" and "password" when you next go to the Ionlife store.

Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
If you want to be a Dealer then please contact Dealer Support first at (Toll Free) (800) 875-9025

How do I edit my account information?

Go to the Ionlife Store and on right hand side enter your user name and password. On the next page you will see details of your previous orders and below that a line saying, "To Update Your Contact Information Click Here".

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. All retail orders over $198 are shipped free of charge to anywhere in the USA.

Forgot my password.

Please email customer service giving your actual name and user name. Mention that you have forgotten your password and a new password will be emailed back to you. If you have forgotten both your user name AND password please send a request using the same email address that was used initially to set up your account.

How do I return my product?

Please Click Here for more information on returning an item.

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

What is your return policy?

Please see our Terms and Conditions for complete details regarding our return policy.

When will my order ship?

It will ship same or next day unless on backorder. If on backorder you will be notified ASAP.

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